You are Anand Sinha of 29, Gandhi Nagar Patna. You bought a Laptop of Dell from M/s Computers House, 34, The Mall Patna. The Laptop has developed some defects. Write a letter to the M/s Computers House complaining about the quality of the Laptop giving bill and guarantee card no.

29, Gandhi Nagar, Patna,
M/s Computer House, 34, The Mall, Patna.
Subject: - Complaint Regarding Laptop
Sir,

I Purchased a Laptop P-7  of Dell from your shop vide bill no. C-342 dated worth Rs. 48000/-. The Laptop worked/functioned well for a fortnight. I am regretted to inform you that the laptop is not functioning well. The screen goes blank for a while & then contrast increases automatically. The Key Pads are very hard. It has one year warranty. You are requested to replace the defective piece.

Yours sincerely,
Anand Sinha

Difficult Words & Meanings

  • Vide: (Latin) See; refer to (used to direct a reader to a specified place in a text). In this context: "as specified in" or "referring to".
  • Fortnight: A period of two weeks.
  • Regretted: Feeling sorry or sad about something that has happened. (Here: "I regret to inform you..." means "I am sorry to tell you...").
  • Functioning: Working or operating in a proper or particular way.
  • Contrast (screen): The difference in brightness between the light and dark areas of a screen.
  • Warranty: A written guarantee, issued to the purchaser of an article by its manufacturer, promising to repair or replace it if necessary within a specified period of time.
  • Defective: Imperfect or faulty; not working correctly.
  • Sincerely: (In a letter closing) Genuinely; honestly. Used as a polite way to end a formal letter.