Guide to Writing Complaint Letters
This page discusses writing letters for issues such as:
- A social problem
- Poor services by an agency/organization
- Defect in product
- Introduce & give details of product you wish to complain against
- Give causes of the problem
- Ask for action to be taken
- Conclude politely, hoping for prompt action
Sample Letter
You are Anshu / Akash staying at 5-k.k. Nagar New Delhi. Last month you brought a video camera from Ruchi electronics, south bazaar, New Delhi against a warranty of two year. Now you discover that there is some thing wrong with this camera. Write a letter to the dealer complaining about this problem. Also request him to replace it. (200 words)
New Delhi
Ruchi electronics
South bazaar –New Delhi
This complaint is with reference ………………………(Bill no. [Your Bill No.] add date of purchasing ) …………………......………………………………………………………
Now it has started developing ……………………….. (Mention the problem) …………………………………
I would like to ………… (Request for replacing)……..
Looking forward to an early response.
Difficult Words & Meanings
- Agency: A business or organization that provides a specific service on behalf of another business, person, or group.
- Defect: A fault, flaw, or imperfection in something.
- Warranty: A written promise from a company to repair or replace a product that develops a fault within a particular period of time.
- Dealer: A person or business that buys and sells goods, especially a specific type of product.
- Prompt (action/response): Done quickly and without delay.
- Reference (with reference to): In connection with; concerning or about.
- Politely: In a way that shows good manners and respect for other people.
- Conclude: To bring something to an end; finish.