Dear Mrs . Thomas ,
In these days , all of us have troubles of our own , and when someone takes time off to write as nice a letter as you did , it is just wonderful . It is so unusual . I cannot help admiring it . You certainly have been nice about it .
I am very glad to note that you are so pleased with the sofa set we made for you . I notice that you thank me for the fine service , good work , prompt delivery , etc . Surely that is not necessary , Mrs. Thomas , you know that in order to hold an account , we have to give good service and give work – and besides , that is what we are getting paid for ! Still , it is nice to know that our efforts are apreciated .
I hope that one of these days you will come with another nice order for furniture .
With the kindest of wishes ,
Sincerely yours ,
( M.G.Ramachandran )