A broader definition of EC that includes not just the buying and selling of goods and services, but also servicing customers, collaborating with business partners, and conducting electronic transactions within an organization.
E-business is the conduct of business on the internet, in supply chain planning, tracking, fulfillment, invoicing, and payment. It includes buying and selling as well as servicing customers and collaborating with business partners.
E-Business goes beyond a website on the Internet to affect all aspects of business from strategy and process to trading partners and the ultimate consumer. It combines the resources of traditional information systems with the global reach of the web.
In Business, organizations have several goals in mind:
1. Reach new markets
2. Create anew products or services.
3. Build customer loyalty.
4. Enrich human capital.
5. Make the best use of existing and emerging technologies
6. Achieve market leadership and competitive advantage.